COVID-19 has traumatized the world, and no group has been more impacted than frontline healthcare workers


Why Cope When You Can Heal? is a research-based PTSD healing pathway for doctors, nurses, paramedics, and other healthcare professionals—along with the families and leaders supporting them—navigating the traumatic stresses of the COVID-19 crisis

  • From psychiatrist and PTSD expert, Dr. Mark Goulston, and former hospital CEO, Dr. Diana Hendel
  • Researched-based information about PTSD treatments
  • Real-life first responder accounts from the front line of the COVID-19 pandemic
  • Exercises, tools, and tips designed to reduce stress, anxiety, and depression due to COVID-19 crisis
  • Guidance for professional organizations, hospitals, and other corporations supporting healthcare workers


What the Experts Say 

“COVID-19 has asked as much or more of the frontline healthcare worker as nothing before.  We were not ready for this and we need help. Goulston and Hendel tell it like it is, providing clear, actionable, and deeply moving advice and tangible tools to ease the pain and prevent the worst. Healing is needed; solutions are at hand.” 

—Richard Afable, MD, MPH, President/Board Chair, BeWell Orange County; retired CEO, St. Joseph Hoag Health 

“Thank you for writing this extremely important book. Burnout and mental health challenges were already a significant issue for healthcare clinicians before the COVID-19 pandemic. Why Cope When You Can Heal? heightens the readers awareness of the additional trauma experienced now by the healthcare workforce and prepares them for the aftermath of COVID-19 and a potential parallel pandemic. The authors also acknowledge the tensions between health and the economy and individual freedom and the common good that are essential to manage in order to achieve a healthy public, a healthy workforce, and a strong economy. This is an important book for healthcare workers and leaders at all levels to read, so the trauma experienced by the healthcare workforce will not be ignored or dismissed, and those impacted will have the best opportunity to heal. 

Tracy Christopherson, PhD-c, MS, BAS, RRT and Michelle Troseth, MSN, RN, FNAP, FAANCofounders, MissingLogic; cohosts, Healthcare’s MissingLogic Podcast 

The authors have given us an important book to read and understand deeply in the midst of an unprecedented global pandemic and social upheaval. We have finally begun to understand the issues of burnout in healthcare professionals, and then we get hit with this challenge. Our ICU and ED professionals choose these areas of focus and have special aptitude and training in taking care of the most complex and precarious patients. After sharing with us the depth of emotion and pain that the professionals endure and deal with daily, the authors then provide strong insights into what the personal experiences and issues are and the extent of damage inflicted. But we are fortunate to then be shown with great clarity the diagnostic nuances and then provided with proven therapeutics and interventions to provide these courageous and impacted colleagues with plans and pathways to not only survive and improve but even to heal. Thanks so much for writing this important book. 

—Jack Cochran, retired Executive Director (CEO), The Permanente Federation of Kaiser Permanente; author, Healer, Leader, Partner: Optimizing Physician Leadership to Transform Healthcare 

“The authors have achieved the rare feat of producing brilliant analysis, powerful and readable stories, and emotional engagement in the lives of those who work heroically to restore us and our loved ones to health. This book is a must-read blueprint for how to address an overlooked part of every crisis that strains our healthcare system. 

—Michael Critelli, Retired Chairman and CEO, Pitney Bowes; CEO, MoveFlux Corporation 

“Healthcare providers always hold themselves accountable for the welfare of others but sometimes not for the welfare of themselves. This book provides great insights into emotional healing with the goal of not simply recovery but renewal of self and joy.” 

—Cindy Ehnes, Esq., Principal, COPE Health Solutions 

About the Authors


Mark Goulston, MD, FAPA, is a board-certified psychiatrist and a former FBI and police hostage negotiation trainer. He is the bestselling author of seven prior books, including PTSD for Dummies, Get Out of Your Own Way, and Just Listen: Discover the Secret to Getting Through to Absolutely Anyone. He was the co-creator and moderator of the documentary Stay Alive: An Intimate Conversation about Suicide Prevention, currently hosts the My Wakeup Call podcast, and frequently appears as a human psychology and behavior subject area expert across all media.


Diana Hendel, PharmD, is a leadership coach and consultant, formal hospital CEO, and the author of Responsible: A Memoir, a riveting and insightful account of leading during and through the aftermath of a deadly workplace trauma.


About The Book 

COVID-19 has traumatized the world--and no group has been more impacted than frontline healthcare workers. They’ve worked without adequate personal protective equipment (PPE), witnessed mass death, and been forced to make choices that haunt them. Many have fallen ill, while others have worried endlessly about their own health and that of their loved ones.

And even after months of battling this invisible enemy, no end is in sight.

Additionally, all of this is happening in the context of a divided nation, a struggling industry, and a “just get over it” culture that exacerbates the problems healthcare workers face, while minimizing their suffering.

These factors have created the perfect storm for widespread stress, depression, anxiety, and hopelessness--and, increasingly, posttraumatic stress disorder (PTSD).

Why Cope When You Can Heal? is an essential resource for doctors, nurses, paramedics, and other healthcare professionals--and the leaders who support them--as they navigate the traumatic stress they have experienced and continue to face. This empathetic and concise guide contains:

  • real-world accounts and experiences from frontline workers;
  • an overview of treatment options; and
  • exercises, tools, and tips that you can use today.

Read this book to help yourself--and those you love and support in the COVID-19 battle--begin the process of healing from the inside out and reconnect with the joys and rewards of career and life.