Expanding on the ire-filled, laugh-out-loud viral videos that have made him a (whispered) workplace name, Scott Seiss joyfully eviscerates not only overbearing customers but every annoying aspect of work like purposeless job interview questions, debatable brand values, and the walking human trainwrecks that are our bosses. Scott guides you all the way from first applying to the job, to inevitably gritting your teeth and smiling on your last day when that one manager you despise says, “Come back and visit us!”

With Scott's signature rants, funny anecdotes, and absurd musings, this book celebrates and empowers underpaid and overworked employees with an uproarious, illustrated ode to what we really think about our jobs and the customers that come with them (except the ones who read this book, of course).